
<!doctype html>
<html lang="en-gb">
<head>
	<meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
  	<title>FAQs | Cognitive Neurology</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
	<meta name="description" content="">
    <meta name="keywords" content="">
	<link rel="apple-touch-icon" sizes="180x180" href="/images/apple-touch-icon.png">
	<link rel="icon" type="image/png" sizes="32x32" href="/images/favicon-32x32.png">
	<link rel="icon" type="image/png" sizes="16x16" href="/images/favicon-16x16.png">
	<link rel="mask-icon" href="/images/safari-pinned-tab.svg" color="#16bac5">
	<link rel="shortcut icon" href="/images/favicon.ico">
	<meta name="msapplication-TileColor" content="#ffffff">
	<meta name="msapplication-config" content="/images/browserconfig.xml">
	<meta name="theme-color" content="#ffffff">
	<meta property="og:image:width" content="279">
	<meta property="og:image:height" content="279">
	<meta property="og:title" content="Cognitive Neurology">
	<meta property="og:description" content="Consultant Neurologist and internationally recognised clinical academic expert in memory disorders and Alzheimer's disease. Managing a broad range of neurology services.">
	<meta property="og:url" content="https://www.dementianeurologist.co.uk">
	<meta property="og:image" content="https://www.dementianeurologist.co.uk/images/og-image.jpg">
	<link href="https://fonts.googleapis.com/css?family=Lato:300i,400,700&display=swap" rel="stylesheet">  
	<link href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.8.2/css/all.min.css" rel="stylesheet" type="text/css">
	<link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/css/bootstrap.min.css" integrity="sha384-ggOyR0iXCbMQv3Xipma34MD+dH/1fQ784/j6cY/iJTQUOhcWr7x9JvoRxT2MZw1T" crossorigin="anonymous">
	<link href="/css/site.css?version=1.09" type="text/css" rel="stylesheet">
	<link href="/css/owl.carousel.min.css" rel="stylesheet">
	<link href="/css/owl.theme.default.min.css" rel="stylesheet">
	<link href="/css/animate.css" rel="stylesheet">

	<link rel="canonical" href="https://www.dementianeurologist.co.uk/faqs/"> 
	
	<meta name="google-site-verification" content="Hdvzfd_7P2MhoAnU0NhJPiW1OVqjt2VZIvxegSXK16Y">
	<link rel="stylesheet" type="text/css" href="https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.1/cookieconsent.min.css">
<script src="https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.1/cookieconsent.min.js" data-cfasync="false"></script>
<script>
window.addEventListener('load', function(){
  window.cookieconsent.initialise({
   revokeBtn: "<div class='cc-revoke'></div>",
   type: "opt-in",
   theme: "classic",
   palette: {
       popup: {background: "#333", text: "#fff"},
       button: {background: "#2DC7FF", text: "#fff"}
    },
    onInitialise: function(status) {
      if(status == cookieconsent.status.allow) myScripts();
    }
  })
});

function myScripts() {

   // Google
      (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
          (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
          m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
      })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
      ga('create', 'UA-148243729-1', 'auto');
      ga('send', 'pageview');

}
</script>

</head>
<body class="faqs">
	<div class="hamburgerContainer">
		<span class="menuTitle">MENU</span> 
		<button class="hamburger hamburger--spin" type="button">
			<span class="hamburger-box"><span class="hamburger-inner"></span></span>
		</button>
	</div>
	
	<div id="mobileNav">
        <ul class="navbar-nav">
            <li class="nav-item"><a class="nav-link" href="/">Home</a></li>
            <li class="nav-item"><a class="nav-link" href="/professor-dennis-chan/">About Professor Chan</a></li>
			<li class="nav-item"><a class="nav-link" href="/neurological-conditions/">Neurological conditions</a></li>
            <li class="nav-item"><a class="nav-link" href="/memory-disorders-dementia/">Memory disorders &amp; dementia</a></li>
            <li class="nav-item"><a class="nav-link" href="/faqs/">FAQs</a></li>
			<li class="nav-item"><a class="nav-link" href="/testimonials/">Testimonials</a></li>
            <li class="nav-item"><a class="nav-link" href="/private-and-nhs-consultations/">Private &amp; NHS consultations</a></li>
            <li class="nav-item"><a class="nav-link" href="/costs-and-medical-insurance/">Costs &amp; medical insurance</a></li>
            <li class="nav-item"><a class="nav-link" href="/research/">Research</a></li>
            <li class="nav-item"><a class="nav-link" href="/media/">Media interviews &amp; news articles</a></li>
            <li class="nav-item"><a class="nav-link" href="/contact/">Contact</a></li>
        </ul>
    </div>
	
	<div class="banner">
		<div class="container">
			<div class="logo">
				<a href="/"><img src="/images/cognitive-neurology.svg" alt="Cognitive Neurology"></a>
			</div>
			
	<div class="bannerContent">
        <h1 class="mainTitle">FAQs</h1>
    </div>

		</div>	
	</div>
	
	<div class="contentContainer">
		<div class="content">
			

<div class="container">
    <div class="page">

       	<div class="accordion" id="accordionFAQs">
		   
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading1">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse1" aria-expanded="true" aria-controls="collapse1">
						Are you &ldquo;fee-assured&rdquo; with my private health insurance provider (AXA, BUPA)?
					</button>
					</h2>
				</div>

				<div id="collapse1" class="collapse" aria-labelledby="heading1" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Yes, as a longstanding consultant with health insurance providers, I have fee-assured status, which means that you will not be required to cover any of the cost of your consultations with me.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading2">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse2" aria-expanded="true" aria-controls="collapse2">
						Will you see patients without private health insurance?
					</button>
					</h2>
				</div>

				<div id="collapse2" class="collapse" aria-labelledby="heading2" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Yes, an increasing percentage of patients pay for their own consultations. In such instances, people are responsible for covering all of the costs of their visit, and of any tests arising.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading3">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse3" aria-expanded="true" aria-controls="collapse3">
						Can I see you without a referral letter from my GP?
					</button>
					</h2>
				</div>

				<div id="collapse3" class="collapse" aria-labelledby="heading3" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Yes, I can see you without a letter but it is generally preferable for me to have a GP referral letter, since this can contain useful background information about your medical history and medications. But I accept that sometimes people need to be seen at short notice and sometimes cannot arrange to see their GP to get a letter in time. In such instances it would be my practice to direct clinic letters to your GP in any case in order to ensure best medical care.</p>
					  <p>It is also possible to book appointments online via the <a href="https://www.topdoctors.co.uk/doctor/dennis-chan" target="_blank">Topdoctors website</a> or by calling the telephone booking line on that site. This will give you the option of choosing your preferred hospital, date and time and your request will be sent to Professor Chanâ€™s booking team who will then confirm the appointment with you. it is possible that the exact time may differ slightly, due to clinic scheduling, but if so this will be made clear to you and  you will be offered alternative clinic times.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading4">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse4" aria-expanded="true" aria-controls="collapse4">
						Do you see people from overseas?
					</button>
					</h2>
				</div>

				<div id="collapse4" class="collapse" aria-labelledby="heading4" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Yes, I have often been asked to see people travelling from overseas, especially those seeking my opinion about memory impairment and dementia.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading5">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse5" aria-expanded="true" aria-controls="collapse5">
						Do you see people at other hospitals?
					</button>
					</h2>
				</div>

				<div id="collapse5" class="collapse" aria-labelledby="heading5" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>At present my private clinics are in Hove (West Sussex) and Gatwick (Surrey). I do occasionally see patients at the Spire Lea Hospital in Cambridge.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading6">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse6" aria-expanded="true" aria-controls="collapse6">
						Do you do home visits?
					</button>
					</h2>
				</div>

				<div id="collapse6" class="collapse" aria-labelledby="heading6" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Due to time constraints, it is difficult for me to visit people at home, but I do accept that transport is an issue for some people wanting to see me (for instance those with dementia) and on rare occasions I have visited them at home or even when they have been a hospital inpatient.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading7">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse7" aria-expanded="true" aria-controls="collapse7">
						What is the waiting time to see you?
					</button>
					</h2>
				</div>

				<div id="collapse7" class="collapse" aria-labelledby="heading7" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>I aim to see people within a week or two.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading8">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse8" aria-expanded="true" aria-controls="collapse8">
						I have already been seen by another specialist, can I still see you?
					</button>
					</h2>
				</div>

				<div id="collapse8" class="collapse" aria-labelledby="heading8" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>I am often asked to see people by my consultant colleagues to give a second opinion, especially for people with memory disorders. Sometimes I am asked to see people who remain under another consultant.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading9">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse9" aria-expanded="true" aria-controls="collapse9">
						I am very worried about my memory, can I see you?
					</button>
					</h2>
				</div>

				<div id="collapse9" class="collapse" aria-labelledby="heading9" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Yes, my main area of expertise is in memory disorders and in the diagnosis - or exclusion - of Alzheimer&rsquo;s disease.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading10">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse10" aria-expanded="true" aria-controls="collapse10">
						Do you see people with other neurological conditions, or just those with memory problems?
					</button>
					</h2>
				</div>

				<div id="collapse10" class="collapse" aria-labelledby="heading10" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>Yes, Professor Chan has been an accredited consultant neurologist since 2006 and have experience managing a wide range of neurological conditions, some of which are listed <a href="/neurological-conditions/">here</a>.</p>
				  </div>
				</div>
			</div>
			
			<!-- item -->
			<div class="card">
				<div class="card-header" id="heading11">
					<h2 class="mb-0">
					<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse11" aria-expanded="true" aria-controls="collapse11">
						How does any private consultation fit in with NHS care?
					</button>
					</h2>
				</div>

				<div id="collapse11" class="collapse" aria-labelledby="heading11" data-parent="#accordionFAQs">
				  <div class="card-body">
						<p>UK residents are entitled to NHS care, and being seen as a private patient does not affect that. Private practice delivers rapid access to consultants, diagnosis and treatment while the NHS is unmatched in terms of long term care. After initial diagnosis in the private sector, it is not uncommon for care to be transferred to the NHS for long term management.</p>
				  </div>
				</div>
			</div>

		   
		</div>

    </div>	
</div>	
		</div>	
	</div>
	
	<div class="contact">
		<div class="container text-center">
			<h2 class="contactTitle">Get in touch</h2>
			<div class="mainLink"><a href="/private-and-nhs-consultations/">NHS &amp; PRIVATE CLINICS</a></div>
			<div class="mainLink"><a href="/contact/">APPOINTMENTS</a></div>
		</div>
	</div>
	
	<footer>
		<div class="container">
			<ul>
				<li><img src="/images/OneWelbeck.png" alt="OneWelbeck"></li>
				<li><img src="/images/the-montefiore-hospital.png" alt="The Montefiore Hospital"></li>
				<li><img src="/images/spire-gatwick-park-hospital.png" alt="Spire Gatwick Park Hospital"></li>
			</ul>
			<p>Website designs and produced by <a href="https://www.meicalwebdesigns.co.uk/">MedicalWebDesigns.co.uk</a></p>
		</div>
	</footer>
	
    <!-- javascript -->
    <script src="https://code.jquery.com/jquery-3.2.1.min.js" integrity="sha256-hwg4gsxgFZhOsEEamdOYGBf13FyQuiTwlAQgxVSNgt4=" crossorigin="anonymous"></script>
	<script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.12.9/umd/popper.min.js"></script>
	<script src="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/js/bootstrap.min.js" integrity="sha384-JjSmVgyd0p3pXB1rRibZUAYoIIy6OrQ6VrjIEaFf/nJGzIxFDsf4x0xIM+B07jRM" crossorigin="anonymous"></script>
	<script src="/scripts/owl.carousel.min.js"></script>
	
	<script src="/scripts/init.js?version=1.01"></script>
</body>
</html>
